Anny Deng, lecturer, office: B10 South 503, Dep. Of tourism and hotel management, e-mail: Dengguizhi244@sina.com
Field of Research
English: service marketing, human resource management, market research
English: Service marketing Human resource management Marketing research
Courses offered
English: Human resource management, market research and prediction, service marketing
English: Human resource management Marketing research and forecasting service marketing
Education
chinese
From 2001 to 2005, Sun Yat sen University, School of Management, doctoral candidate, tourism management teacher, followed Professor Wang Chunben
From 1999 to 2001, Professor Zhan Junchuan, Master of Tourism Management, School of Management, Sun Yat sen University
1995-1999 Northern Jiaotong University Bachelor Accounting
english
Sep 01- Dec 05 Zhongshan (Sun Yat-Sen) University Tourism management Doctor
Sep 99- Jul 01 Zhongshan (Sun Yat-Sen) University Tourism management Master
Sep 05- Jul 99 Beijing Jiaotong University Accounting Bachelor
Experience
chinese
July 2006~Now Department of Tourism and Hotel Management, School of Economics and Trade, South China University of Technology
english
Sep 06-Present School of Economic and Commerce in Southern China Uninversity of Technology
Research projects
Vertical (Chinese and English)
Horizontal (Chinese and English)
Major Publications
Monograph (Chinese and English):
Textbooks and Translations (in Chinese and English):
Journal papers (Chinese and English):
1. Organizational fairness and service fairness of hotels, No. 4, Tourism Science, 2005, the first author;
2. An Empirical Study on the Measurement of the Justice of Employee Recruitment Procedures, Guangdong Social Sciences, 2002, Issue 6, second author;
3. Foreign scholars on reducing employee turnover, Foreign Economy and Management, No. 6, 2001, independent author;
4. Grasping the role requirements and improving service quality, Shanghai Quality, 2002, Issue 11, independent author;
5. Empirical Analysis of Factors Influencing Hotel Training Effect, Tourism Journal, No. 4, 2001, the third author;
6. Analysis of skills required by hotel expatriate managers, Journal of Beijing International Studies University, No. 5, 2001, independent author;
7. The challenges faced by information technology and tourism marketing, Tourism Science, No. 4, 2000, second author;
8. Go Out of the Misunderstanding of Authorization and Improve the Effect of Authorization, Pearl River Delta Modern Industry, 2003, Issue 1, independent author;
9、 An Empirical Study on the relationship between organizational justice and service fairness in hotels. International Symposium on China Hospitality management and Business Information.（ISSHP Conference Index) Aug2007
Honors
chinese
english
Social Appointments
chinese
english